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IT'S NOT JUST A PLACE, IT'S AN EXPERIENCE
Slot Attendant | $12hr + tips
The
Slot Floor Attendant is responsible for enhancing the gaming entertainment experience, serving beverages to gaming guests, ensuring guest satisfaction throughout their visit and maintaining high standards of the operation in cleanliness, quality and service.
- Greet all guests throughout casino floor and promote positive guest relations by projecting a courteous, helpful attitude
- Take guest beverage orders, place order through bartender and deliver to guests in a timely manner while ensuring quality and consistency
- Sell change/break bills for slot players
- Quickly respond to all jackpots for payment in assigned section and enthusiastically congratulate guests on their wins
- Clear slot machines of glassware, empty ashtrays, move ashtrays to proper spot on machine and push in chairs regularly
- Maintain working knowledge of slot games, beverage menus, company offerings and promotions to inform guests and answer questions
- Promote features of the players club and assist in slot promotions
- Identify machines that are not working properly and notify a Lead, Slot Technician and/or Manager on Duty
- Perform assigned opening duties to stock station with proper supplies and shift change side work to ensure a clean and safe station
- Assume total responsibility for assigned section including cleanliness and organization
- Adhere to, enforce and practice all relevant laws, policies, and regulations
- Regularly provide information to Lead and Manager on Duty regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
- Perform other duties as assigned
- Previous restaurant, hospitality or beverage service experience preferred
- Must work independently as well as part of a team
- Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis
- Ability to bend, stand, walk and exert well-paced mobility during entire shift
- Ability to quickly and accurately calculate basic subtraction and addition
- Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
- Must pay attention to detail including cleanliness and safety
- Must be able to communicate effectively in English and listen attentively
- Must follow verbal and written directions, policies, and procedures
- Must be available to work weekends and holidays