Join Our Team
IT'S NOT JUST A PLACE, IT'S AN EXPERIENCE
Front Desk Clerk | $15hr
The Hotel Front Desk Clerks provide exceptional guest services when assisting guests with their hotel accommodations and general property inquiries.
- Welcome guests to the property
- Check guests in/out for their hotel room
- Make and/or confirm hotel reservations over the phone
- Answer calls regarding promotional mailings/offers
- Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests
- Answer guest questions and provide information about the hotel, casino, restaurants, entertainment, etc.
- Show willingness and effort to work as a team
- Computer experience required
- Must have excellent communication and customer service skills
- Ability to communicate effectively and listen attentively; bilingual in Spanish a plus
- Ability to deal with customers and co-workers in a tactful and respectful manner
- Ability to maintain physical stamina and proper attitude
- Ability to work in a high volume, fast paced environment
- Ability to multitask with accuracy
- Must be available to work weekends and holiday