Join Our Team
IT'S NOT JUST A PLACE, IT'S AN EXPERIENCE
Security Officer | $17hr
- Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
- Assist guests with variety of inquiries and situations including information about the property and events, giving directions and escorting them as necessary
- Investigate all incidents on premises. Prepare detailed reports in a clear, precise and timely manner
- Assist injured guests and apply first aid and/or CPR as necessary until professional help arrives
- Check identification of guests to ensure that only those 21 years of age and older are allowed in gaming areas
- Monitor and observe property for disturbances, crimes, fire hazards and undesirable persons and report issues to the manager on duty immediately
- Escort employees with money deliveries
- Log lost and found items, incidents and reports through software program
- Partner with Surveillance team and maintain a basic knowledge of casino surveillance equipment and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
- Regularly provides information to management regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
- Show willingness and effort to work as a team
- Perform other duties as assigned
- Must be at least 21
- Casino security/surveillance, military or law enforcement experience preferred
- Must possess basic computer skills for efficient use of programs and applications
- Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
- Must pay attention to detail including cleanliness and safety
- Ability to uphold and demonstrate the highest level of integrity and confidentiality
- Ability to communicate effectively in English and listen attentively
- Must follow verbal and written directions, policies, and procedures
- Ability to lift, handle and carry a minimum of 25 pounds
- Ability to bend, stand, walk and exert well-paced mobility during entire shift
- Ability to patrol on foot and move quickly in response to emergency situations
- Ability to react and verbally defuse potentially violent situations